Shipping Policy

We strongly encourage all users to review this information carefully before placing an order or using this website.

1. Shipping Overview

Research Compounds USA is committed to delivering research peptides and laboratory compounds securely and efficiently to qualified customers within the United States.

This policy explains our shipping methods, processing timelines, packaging standards, and your responsibilities as the recipient.

Important Notice: All products are supplied strictly for in vitro laboratory research use only. By accepting delivery, you confirm compliance with all applicable regulations.

2. Domestic Shipping

Shipping Methods

  • We ship via USPS, UPS, and FedEx
  • Standard: 3–9 business days
  • Expedited: 2–4 business days
  • Express: 1–3 business days
  • Delivery times are estimates and not guaranteed
  • Signature confirmation may be required for high-value orders

Shipping Costs

Rates are calculated based on weight, destination, and shipping speed. Final cost is shown at checkout.

Order Processing

  • Processed within 1–5 business days after payment confirmation
  • May be delayed due to verification, fraud checks, or stock issues
  • Incorrect or incomplete shipping info may cause delays
  • Weekend/holiday orders processed next business day

3. Shipping Restrictions

United States Only

  • We ship only within the United States
  • International shipping is not available
  • Export or transfer outside the U.S. is prohibited

Address Requirements

  • Must provide valid and verifiable address
  • Address verification may be required
  • Unverified addresses may be declined
  • Customer responsible for accuracy
  • Additional fees may apply for corrections/reshipments

4. Packaging and Protection

Packaging Standards

  • Protective wrapping to prevent damage
  • Insulated materials to reduce exposure
  • Secure outer packaging

Temperature Considerations

  • No temperature-controlled shipping
  • Products shipped in stable lyophilized form
  • Customer responsible for proper storage after delivery
  • No liability for environmental exposure during transit

Weather Conditions

Shipping may be adjusted during extreme temperatures at our discretion.

5. Delivery and Risk

Transfer of Responsibility

  • Ownership transfers once shipped
  • No responsibility for lost, stolen, or delayed packages
  • No liability for carrier delivery errors

Tracking

  • Tracking details provided after shipment
  • Customer must monitor delivery
  • Carrier confirmation is proof of delivery

Lost or Missing Packages

  • Verify address
  • Check neighbors/building
  • Contact carrier

We may assist with documentation but do not guarantee resolution.

Undeliverable Orders

Returned packages may require additional shipping fees for reshipment.

6. Damaged Shipments

Inspection

  • Inspect immediately upon delivery
  • Take photos of damage
  • Keep packaging materials
  • Report within 72 hours

Damage Claims

Claims must include evidence and be submitted on time. Approved claims may be resolved via replacement or refund.

7. Shipping Insurance

  • Optional protection available at checkout
  • Claims handled through insurance provider
  • We assist with documentation only

8. Compliance Requirements

  • Legal authorization required
  • Compliance with federal and local laws
  • Proper handling and storage required

We may delay or refuse shipment if compliance concerns arise.

9. Support and Tracking

Tracking details are sent via email after shipment.

Research Compounds USA Support
Email: support@researchcompoundsusa.com

Please include your order number when contacting support.

10. Policy Updates

This Shipping Policy may be updated at any time. Continued use indicates acceptance of updates.

11. Limitation of Liability

We are not responsible for indirect or consequential damages related to shipping. Liability does not exceed shipping cost paid.

12. Agreement

By placing an order, you confirm that you have read and agree to this Shipping Policy and related terms.